Privacy Policy

Last updated: September 2025

Welcome to RichEllis.nz. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or use our services. By accessing or using RichEllis.nz, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

• Personal information you provide to us, such as when you complete a contact form, book services, or request resources. This may include your name, email address, telephone number, and any other details you choose to share.

• Usage information, including your IP address, browser type, device details, pages visited, time spent on site, and referring/exit pages.

• Cookies and tracking data, including cookies, pixel tags, and similar technologies used to monitor browsing activity and interactions with our website and communications.

Your information may be used for:

• Responding to your enquiries or requests.

• Providing, maintaining, and improving our website and services.

• Sending you updates, newsletters, or promotional information where you have consented to receive them.

• Analysing website traffic and user behaviour to improve our services.

• Personalising your experience with tailored content or offers.

We take reasonable administrative, technical, and physical measures to safeguard your information. However, please note that no method of transmission over the internet, or method of electronic storage, can be guaranteed as completely secure.

We use cookies and similar technologies to track activity on our site. This helps us understand how our website is used, improve user experience, and personalize content. Cookies may collect information such as:

• Browsing history

• Device type

• Software or browser version

• Unique identifiers (e.g. session IDs)

• IP address

You can choose to disable cookies via your browser settings, but this may affect your ability to use parts of the website.

If you sign up for our email newsletter or other marketing communication:

• We may send you emails about our services, events, offers, or other content we think may interest you.

• We may track how you interact with our emails (e.g. opens, clicks, forwards) to improve future communications.

• You will have the option to unsubscribe from these communications at any time, typically via a link in our emails.

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes without your explicit consent.

However, we may share your information with:

• Trusted third parties who help us operate the website, run our services, or manage customer communications – as long as they agree to keep your information confidential.

• Law enforcement or regulatory bodies when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Our services are not intended for children under the age of 13 (or such age as applicable under local law). We do not knowingly collect personal information from children without parental consent. If you believe we have done so, please contact us so that we can delete that information.

This policy applies to information collected through our website (richellis.nz) and through electronic communications. It does not cover information collected offline or through channels not controlled by us.

By using our website or providing us your information, you consent to this Privacy Policy.

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

RichEllis.nz
Email: rich@richellis.nz
Phone: 021 777 417